Meski Restoran Sudah Tutup, Tamu Ini "Ngeyel dan Tetap Makan". Tak Puas Dengan Pelayanan Toko, "Satu Kata" Dari Bos Ini Membuat Mereka Tak Berkutik!
Bookmark Pedia
– Setiap tempat umum tentunya memiliki aturan dan prosedur masing-masing, sedangkan
untuk kedisplinan peraturan khususnya waktu buka dan tutup tergantung terhadap
para pelayannya/karyawannya itu sendiri. Salah satu pelayan yang baik dan patut
dicontoh seperti kisah satu ini nih guys How Much To Tip Movers.
Dalam bidang pelayanan, satu kalimat yang paling sering kita
dengar adalah "tamu adalah raja". Sehingga banyak pelayan yang
dituntut untuk menghormati pelanggan. Zaman sekarang ini, tinggkat pelayanan
sudah semakin baik, banyak penjaga toko yang ramah dan santun. Namun sayangnya,
banyak pelanggan yang karena terbiasa dengan hal ini, menjadi seenaknya sendiri.
Kejadian ini terjadi di salah satu restoran shabu-shabu.
Pelayan restoran ini pun membagikan pengalamannya melalui FB. Banyak netizen
yang merasa puas membacanya, dan yang lebih mantap lagi, pelanggan yang
menjengkelkan tersebut mendapat "pelajaran" dari pemilik tokonya di
akhir cerita!
Makan shabu-shabu? Pasti enak dong, apalagi di saat perut
kosong.
Malam itu, ada 4 orang yang masuk ke restoran shabu-shabu
pada jam 9:40. Sedangkan restoran tersebut tutup jam 10 malam.
Pelayan: "Maaf, kami hanya buka sampai jam 10
malam."
Tamu: "Sekarang baru jam berapa sih! Kita baru pulang
kerja, perut udah kelaperan!"
Pelayan: "Maaf, jika masuk sekarang, waktu kalian hanya
tinggal 20 menit. Saya takut waktu makan kalian tidak cukup."
Tamu: "Bodo amat! Gue laper, pengen makan!"
Akhirnya pelayan restoran pun membiarkan mereka masuk. Saat
jam 10:10, pelayan ini menghampiri mereka dan mengatakan bahwa toko akan segera
tutup. Tak disangka pelanggan tersebut malah berkata: "Lu gak liat kita
belum selesai makan? Tunggu sebentar kenapa sih?!"
Pelayan: "Maaf bapak, kami sudah tutup. Dan kami juga
butuh waktu untuk membereskan meja kalian. Sebelum kalian masuk, saya sudah
memberitahu Anda bahwa kami hanya buka sampai jam 10 malam."
Namun pelannggan tersebut tidak menghiraukan kata pelayan,
dan tetap lanjut makan.
Pelayan: "Kalau kalian tetap bersikeras untuk lanjut
makan, silahkan. Tapi uang lembur saya dan teman-teman, kalian yang
bayar!"
Tamu: "Bayar ya bayar apa. Paling berapa sih!"
Akhirnyaa...
jam 10:20, pelanggan datang ke kasir untuk bayar
Pelayan: "Totalnya lima ratus ribu."
Tamu: "Hah? Lu bisa ngitung gak sih? Kita cuma
ber-empat!"
Pelayan: "Maaf pak, tadi Anda bilang kalau Anda akan
membayar uang lembur kami semua."
Tamu: "Gue gak pernah bilang gitu! Mana bos kalian?
Panggil dia keluar."
Saya: "Maaf, bos sudah pulang lebih duluan."
Tamu: "... Gue tadi gak bilang kalau gue mau bayarin
uang lembur kalian!"
Akhirnya pelayan pun memutarkan rekaman CCTV beserta rekaman
suaranya.
Saat melihat ini, mereka pun pucat karena malu. Dengan
terpaksa, mereka membayar sambil memaki-maki pelayanan restoran tersebut.
Keesokan harinya, mereka masih datang lagi dan mencari bos
restoran tersebut. Namun bos malah mengatakan: "aku yang menyuruh mereka
seperti itu! Lagian kan kalian yang setuju untuk membayat uang lembur
anak-anak."
Melihat postingan ini, banyak netizen yang berkomentar
"Wah, puas banget bacanya! Setuju deh ama si bos."
Hehe. Kalo sobat BP pengen komen apa? How Much To Tip Movers
Sumber: hottimes
Consumers put a lot of faith in professional movers, which is why good ones are as prized as a competent and fair mechanic. As a customer, you are entrusting all of your possessions, prized and otherwise, to people you may not even have been introduced to before they started taking your stuff and loading it into a truck.
Tipping Movers
Although movers are considered part of the service trade, there is usually a lot more riding on their job performance than, say, a waitress or someone who cuts your hair. If the waitress drops your rye toast, she can quickly get you a new order and, hey, your hair will grow out.
If a mover, however, does a poor job packing, drops your family heirloom or drags your furniture across the wood floor, there is a lot more at stake. Besides, there are few people in the service industry that work as hard as movers.
Perhaps because consumers rely so much on a mover doing a good job that they don’t consider them as a service professional. But they are and proper etiquette requires that they be treated as such. This means it is proper to offer a tip, whether it is cash at the end of the day or you buying the crew lunch or even both.
How Much Do You Tip Movers?
As with any other service provider, you would base your “tip” on job performance – a bad attitude and indifferent work habits would hardly be considered tip worthy. If, however, you think your crew was attentive, helpful and professional, then give what you believe is fair.
Movers usually don’t expect a tip but is appreciated when given. More than anything, it’s a sign that you recognized their effort and thought it worthy. You may think you’re paying a small fortune to the moving company, but what trickles down to the guys actually lugging your stuff won’t have them driving home in a Beamer.
Treat your movers
Moving is a stressful life event overloaded with thousands of small details that need attention. One of those is how to treat the crew moving your life’s belongings, so here’s a quick reference that should keep the guys happy and moving:
Moving is hard, back-breaking work so it would only be common decency to have cold bottled water, soda or sport drinks on hand.
Some people prefer to buy the crew lunch in lieu of a tip and this is perfectly fine. Some do both. It’s whatever you are comfortable with. If you do offer to buy the crew lunch, make sure to ask if they have a preference as to food choice. Many people think, “Oh, we’ll get some pizza,” so you can imagine how much pizza these guys might have had that month.
You will hear varying advice on how much to tip. Percentages don’t really work as they do in restaurant work. The difference between a $2,000 full-truck move and a $20,000 full-truck move is likely the distance the moving van travels, not how much time it took to load the vehicle. Basically, if it’s a half-day (4 hours) move, $10 per person is considered appropriate. If it’s a full-day move (8 hours), then $20 is the consensus. If you have a lot of heavy furniture, narrow or winding stairs, a steep lot, etc., you should consider adding to the amount. If the crew works 12 hours to get your belongings packed, figure $40 as fair.
A tip about tips from movers themselves: Don’t give the lump sum to the foreman or driver. Give each worker their tip. First, it shows that you recognize and appreciate their individual efforts. Second, there are some unscrupulous foremen, who will keep the entire amount for themselves.
Avoid giving the guys beer at the end of the day. It’s a bit stereotypical and most legitimate moving companies have rules against drinking on the job. It also opens liability issues. Make the tip cash and the movers can spend it how they wish.
0 Response to "Meski Restoran Sudah Tutup, Tamu Ini "Ngeyel dan Tetap Makan". Tak Puas Dengan Pelayanan Toko, "Satu Kata" Dari Bos Ini Membuat Mereka Tak Berkutik!"
Posting Komentar